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Our Code of Conduct

At eco3 Partnership, we recognise that integrating sound principles governing safety, business conduct, social, environmental and economic activities into our business practice is both good for our business and good for society.  Our main focus currently is providing both strategic and tactical guidance that helps companies to measure, manage and control their economic, social and ecological resources more efficiently and effectively.  

In a working environment that is changing almost daily as a result of digitalisation and disruptive technologies, we are committed to looking after the health and wellbeing of our employees, partners and our clients. 

Looking after Customers

We want to ensure that our customers have a positive and lasting impression of our business by going the extra mile to resolve many of the daily operational challenges they come across in running their business.


To achieve this:


  • We constantly monitor and look at ways to improve customer satisfaction and retention levels.

  • We ensure that employees, subcontractors, and clients know the correct Health & Safety guidelines.

  • We communicate clearly and regularly with our clients to remind them of the benefits of setting and monitoring environmental and energy, and carbon emission KPIs through the use of our energy and carbon portal/managed service. 

  • We are committed to doing all we can to help our customers, partners, and suppliers (both upstream and downstream) work towards the Net -Zero greenhouse gases by 2050 agreed and adopted by the UK Government. Our key areas of focus lie in buildings, surface transport, industry, power and waste.

  • Offering strategic and tactical advice to our clients to help create and maintain an intelligent power infrastructure ideally with connected assets and the creation of flexible micro and mini-grids, through which energy can be generated, distributed and consumed within the same area. 

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Looking after Employees

The retention of loyal and productive staff is vital to maintaining a good working environment, high levels of customer services and the long term sustainability of our business.


To foster this we:​

  • carry out regular staff training, appraisals and personal development.

  • hold regular staff meetings and brainstorming sessions to ensure clear communication and engagement with all our staff.

  • encourage empowerment within our business. 

  • ensure staff paid are fairly, correctly and on time

Suppliers and Partner Standards

We maintain a good working relationship with all our suppliers and partners and ensure they operate within and adhere to our terms of business outlined in our operating contracts :

  • we request that suppliers and partners provide evidence that they adhere to the Modern Slavery Act 2015

  • that they operate in line with the Bribery Act 2010

  • that we pay our suppliers properly and on time as outlined in our contractual terms.

  • we hold regular reviews with suppliers and partners

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Protecting the Environment

The very nature of our business is about helping our clients to reduce their energy consumption and their use of resources within their organisation. We have adopted EIGHT key Corporate Social Responsibility goals that underpin the 17 United Nations Sustainable development goals


  • SDG7     Affordable and Clean Energy  ​

  • SDG9     Industry, Innovation and Infrastructure

  • SDG11   Sustainable Cities and Communities

  • SDG12   Responsible Consumption and Production

  • SDG13   Climate Action

  • SDG14   Life Below Water

  • SDG15   Life on Land

  • SDG17   Responsible Consumption and Production​

We also encourage our staff and customers to consider and wherever possible to adopt the following practices:

  • monitor waste reduction, reuse and recycling.

  • measure water usage or implement water-saving measures.

  • encourage the use of greener transport by:

    • encourage staff to walk, cycle, car share or use public transport when possible.

    • encourage staff to use greener fuels in their personal vehicles if possible.

    • new company vehicles should be as energy-efficient as possible.

Community Engagement

We support local communities and charities and work closely with the SSPCA to save them money wherever possible and also actively support and attend their sustainability meetings.

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Our eco3 smart energy and carbon reduction portal is designed to help both our clients and ourselves to help achieve the five key CSR goals outlined above and allows objectives to be regularly monitored, assessed and tracked to see if they are under or over their objectives. 

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